The Cultural Careers Council of Ontario and Canadian Women in Communications have launched the Digital Convergence Executive Series, with three action-packed days of presentation and discussion on the opportunities and challenges of pursuing (and monetizing) digital strategies. The events run September 29, October 12 and November 16, and take place at Blakes LLP in downtown Toronto. For more information, and to register, please click here: cwc-afc.com.

The US-based National Arts Strategies has just announced a new program, developed in partnership with Spain’s IESE Business School. Entitled “Arts and Cultural Management: From Service Design to Success”, the program focuses on how arts and culture organizations can better design of patron experiences, integrating customer service initiatives with the overall patron experience. Recruitment is international, and the program will be delivered in New York in April 2012. Program participants will be able to answer the following questions by the end of the seminar:
How does our approach to service and the complete experience we create for our audience fuel or foil our mission, our artistic objectives and our financial opportunities? How do we integrate experience design into the core strategic vision of a cultural organization? Visit artstrategies.org.

The HR Council for the Voluntary Sector, PwC, Blumberg Segal LLP and the Canadian Institute of Chartered Accountants are hosting a free 1.5-hour webinar on October 26 on the role of the Not-For-Profit Board Treasurer. The discussion will feature the results from recent round table discussions with Board Treasurers from across the sector, a review of leading tools and resources available for your reference, interactive polls, subject matter expertise and leading practitioners who can answer your burning questions. For more information, and to register, please visit: connect.hrcouncil.ca.