The Centre for Technology in the Arts at Carnegie Mellon University has just released the results of its Ticketing Software Satisfaction Survey, summarizing survey responses from over 950 arts and cultural organizations across North America. The report answers such questions as
- Which attributes do arts organizations consider critical in a ticketing tool?
- What factors influence organizations’ ticketing software choices?
- Which tools are arts and cultural organizations using?
- How satisfied are arts and cultural organizations with their current ticketing solutions?
- How do desired attributes and levels of satisfaction change based upon the budget size of the organization?
You can download a copy of the report here.
